TERMS AND CONDITIONS

To view the complete Terms of Service please visit
https://www.synapticlabs.uk/termsofservice.

If you have subscribed to the premium version of Peak

Peak’s premium features are purchased online or via Apple’s App Store, or the Google Play store. When you purchase these features, you are also subject to the App Store or Google Play terms of service.

Payment plan

The basic version of Peak is available for free. To access the premium features of Peak, which has additional features, including (but not limited to) goals & personalised training, access to all games, access to advanced statistics, comparisons with other users and early access to new games, you will have to pay via an auto-renewing subscription from Apple’s App Store or the Google Play store. Advanced Training Plans are not included in the premium version of Peak.

Renewals and cancellations

Peak is purchased via an App Store or Google Play auto-renewing subscription. This means your subscription is automatically renewed at the end of the subscription period.

You can modify or cancel your subscription at any time from within the application (if purchased online) or by signing in to your Apple or Google Play account on your computer or iOS or Android device and changing the settings.

For more details:

iOS: https://support.apple.com/kb/HT4098

Android: https://support.google.com/googleplay/answer/2476088

Online: You may cancel automatic renewal at any time before that date from within the Peak application through your Account & Setting page or by our Customer Service team at support@peak.net.

Refunds

If purchased online please contact our Customer Service team at support@peak.net. Otherwise your payment is managed by Apple via App Store or Google via Google Play and you will need to contact Apple or Google customer service for refunds, as we are not able to process refunds ourselves.

Lifetime Subscription Plans

A Peak “lifetime” subscription plan allows you to access the Peak premium features available at the time or your purchase for as long as those services are available. You may not assign lifetime subscription plans to any other person. We make no warranties or representations as to the expected lifetime of the Peak services, and in purchasing a lifetime plan, you acknowledge and agree that the Peak services could change or terminate in the future.

Family Plans

Peak offers Family Plans that allow one member to purchase a Peak subscription, then add up to 5 other members to their subscription. Each member needs their own Peak account tied to a unique email address. No information is lost if you or the people you invite had previous training with Peak, as account details are tied to a person's email address, not the type of subscription they have. You can edit your Family members at any time from within the application.